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Reasonable Accommodation ADA Training for Managers and Management Teams

Contact Hours: 3.0

Tuition: Group Pricing

Cities and counties across the United States are tasked with responsibility to comply with the employment provisions of Title I of the Americans with Disabilities Act. Not only is compliance good business, it is the doorway to a range of highly effective hiring, employment testing, and retention practices.

One such practice is maintenance of an effective Reasonable Accommodation program. City and county member pooling programs often require periodic refresher training for seasoned managers and initial training for new managers during the on-boarding process. The Matheson training is available in formats for individual managers and whole management teams.


ADA Training for Managers Course Topics


  • City and county government obligations under ADA Title I (Employment)
  • The obligation to accommodate an employee’s disability or sincerely held religious beliefs
  • The work restriction to job task connection: is accommodation necessary?
  • Responding to requests for reasonable accommodation
  • The methodical reasonable accommodation exploration process
  • Step-by-step resolution of complex or unusual requests
  • The supervisor’s role in the reasonable accommodation process
  • Handling of information received from one requesting an accommodation
  • The definition of “disability” under Title I of the amended ADA
  • Your weakest link: old fashion job descriptions
  • How to justify an “Undue Hardship” decision
  • Working with union representatives in the reasonable accommodation process
  • Our ultimate goal: hiring and retaining the “Qualified Individual”

Training Materials

The 60-plus page course manual includes the presentation and case studies in a format for note taking by the individual manager. Included in the training package is a 200+ page compendium of tools and precedent setting federal court and Equal Employment Opportunity Commission (EEOC) settlements linked to the topics covered in the training. The compendium is intended for Reasonable Accommodation Program Managers as well as interested individual managers. Matheson encourages conservation of resources through limited printing of the powerful resource section to those who will actually refer to the materials contained therein.

Roy Matheson, ADAC has presented as a keynote speaker, panelist, trainer, or workshop instructor at more than 400 public and private educational events, management training programs, and national conferences. His audience includes managers and staff of federal, state, county, and municipal government entities as well as the full spectrum of corporate entities serving the United States, Canada, and 6 other countries. Roy’s body of work includes hundreds of online webinars and blogs related to Title I of the ADA and the Rehabilitation Act.

His consulting and guidance assignments address legal compliance issues raised by Title I of the Americans with Disabilities Act and Section 501 of the Rehabilitation Act. These issues include aspects of employment testing, essential function job analysis, and reasonable accommodation program start-up and management. Roy sees himself as a trusted adviser in demanding situations requiring clear, well-thought-out guidance within the environment of employment and disability-related civil rights law.